Terms & Conditions

The terms and conditions apply to users of the Universal Nutrition & Beauty Care website. By using this site, you accept and agree to these terms.

We suggest that you carefully read the terms and conditions that are detailed below as this forms the basis of the sale agreement between you and Universal Nutrition & Beauty Care when you purchase goods from our website. If you proceed with your purchase you are acknowledging that you have read these terms and conditions.

We update this website regularly; however we make no representation as to the accuracy or completeness of any information or services of the website. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.

We may from time to time, change or add content to this website (including our Terms and Conditions) without notice. We are not liable to you or anyone else if errors occur in the information on us or if that information is not up-to-date.

Any transactions on this website and all legal aspects associated with this site will fall under jurisdiction of the laws of Queensland, Australia.

At all times we will try to ensure that the images on our website are as accurate and as close to the actual product as possible. It is essential that you use the actual written description of each product when deciding to purchase a product from us.

Copyright

All content included on this site such as, but not limited to, text, images and logos is the property of its content suppliers or us. This website is our copyright property and is protected by Australia and international copyright laws. You may not in any form or means adapt, reproduce, or publish any part of it without written consent from us.

Pricing

All prices are listed in Australian Dollars and exclude GST. The prices indicated exclude freight and handling. Prices are subject to change without notice.

We will at all time use our best efforts to ensure that the prices on our website are accurate at any point in time. The prices that are displayed on the website are only current at that particular point in time and we reserve the right to change our prices at any time without prior notice. When price changes occur, they will be automatically updated on the website.

If a price changes on the website before you place your order, we at its discretion, reserves the right not to honor this price.

Returns Policy:

       You have the right to cancel your order with us or exchange goods, provided you give us written notice within seven working days of receipt via email sales@nutritionandbeautycare.com.au You should then return your item(s) within seven days of emailing us. Returns outside these time frames will not be accepted

       If an item is faulty, please provide details why

       We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. We also recommend that you use a secure, traceable means to return your order to us, and that you retain proof of sending, in case of a dispute

       Please note that you must cover the cost of the return shipment

       All items must be returned unused, in their original condition and from the country that the order was delivered to

       Please note you may only use your right to cancel the order if you give us formal written notice of cancellation within seven working days of receiving the order, as described above.

       Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.

Shipping:

       Purchases are shipped from within business days 3

       Order deliveries will be made between 9am – 5pm Monday – Friday

       PO Box addresses are NOT accepted

       Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. colleague, neighbour, building manager

       Universal Nutrition and Beauty Care bears no responsibility for goods signed by an alternative person

       Universal Nutrition and Beauty Care is not responsible for any damage after delivery

       All claims for shortages or damages must be reported to customer service on the day of delivery.

Customer Service Policy

Availability of Products

All products on our website are supplied subject to availability. Despite our best intentions, sometimes the website will enable you to order a product that is out of stock. When this occurs, we will notify you within 72 hours and inform you of an approximate time frame. We will happily organise a refund if a product cannot be supplied within a reasonable time. We cannot place orders for discontinued or clearance items.

All furniture items are on order basis and may take up to 12 weeks to get in stock. Furniture will incur a 50% cancellation fee if cancelled outside of 72 hours from the time of purchase.

Incorrect Goods Supplied

If We supply you with an incorrect product, we will supply you with the correct product once the incorrect product has been returned to us. In the event of a wrong product being supplied, you must contact us within 48 hours of receiving your goods. The freight cost incurred will be paid by us.

Customer Service Policy

Availability of Products

All products on our website are supplied subject to availability. Despite our best intentions, sometimes the website will enable you to order a product that is out of stock. When this occurs, we will notify you within 72 hours and inform you of an approximate time frame. We will happily organise a refund if a product cannot be supplied within a reasonable time. We cannot place orders for discontinued or clearance items.

All furniture items are on order basis and may take up to 12 weeks to get in stock. Furniture will incur a 50% cancellation fee if cancelled outside of 72 hours from the time of purchase.

Incorrect Goods Supplied

If we supply you with an incorrect product, we will supply you with the correct product once the incorrect product has been returned to us. In the event of a wrong product being supplied, you must contact us within 48 hours of receiving your goods. We will pay the freight cost incurred.

Use of Goods

It is essential that all products purchased from us be only used in the manner that they are intended to be used. Products purchased from us may not be modified in any way whatsoever from the condition they were supplied in. We accept no responsibility if products are modified in any manner from the condition they were supplied.

The terms and conditions apply to users of the Universal Nutrition & Beauty Care website. By using this site, you accept and agree to these terms.

We suggest that you carefully read the terms and conditions that are detailed below as this forms the basis of the sale agreement between you and Universal Nutrition & Beauty Care when you purchase goods from our website. If you proceed with your purchase you are acknowledging that you have read these terms and conditions.

We update this website regularly; however we make no representation as to the accuracy or completeness of any information or services of the website. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.

We may from time to time, change or add content to this website (including our Terms and Conditions) without notice. We are not liable to you or anyone else if errors occur in the information on us or if that information is not up-to-date.

Any transactions on this website and all legal aspects associated with this site will fall under jurisdiction of the laws of Queensland, Australia.

At all times we will try to ensure that the images on our website are as accurate and as close to the actual product as possible. It is essential that you use the actual written description of each product when deciding to purchase a product from us.